Many job site services are very useful. Some are not. A few are dangerous! Our opinions on the most common services offered:
Don't use these services! You have no idea who will receive your resume or what they will do with it, and you have no way of recovering it when your search is over!
[It takes time and effort, but you should be customizing your resume to fit the opportunity and/or the employer. That's the most effective way to apply for a job with a resume.]
Most of these services collect money from you for generating unwanted e-mail or populating the resume databases of needy job sites, and it can sabotage your job search. This is not a short cut! It's a potential disaster, particularly
if you still have a job.
2. Job Postings
Employer vs. recruiter. Usually jobs posted directly by employers are the best ones to pursue because your "cost of hire" will be less than if you are referred to the employer by a recruiter (who is paid a commission by the employer for sending the "winning" applicant). Even in good economic times, smart companies pay attention to the bottom line. They would rather not pay a recruiter's commission if another potential employee approached them directly and is, therefore, less expensive to hire, even if both would be paid exactly the same salary. The difference in "cost of hire" is the finders' fee (commission) paid to the recruiter.
Executive exceptions. Particularly in the very highly paid jobs (executive and top line management), the mere existence of the job opportunity may be confidential - the employer doesn't want the competition, the media, the internal organization, and/or (sometimes) the existing job holder to know that the opportunity exists or will soon exist. So sites which cater to this end of the employment food chain may not have many jobs posted openly by employers. These openings are usually handled by retained executive recruiters. Regardless of whether or not a job is filled - they are paid to provide a pipeline of qualified candidates, who are typically very difficult to find.
If you are a top-level executive, these retained executive recruiters are the recruiters you want to know. Unfortunately, the retained recruiters rarely, if ever, post their jobs anywhere except, in some instances, on their own Web site. They almost never use the commercial sites.The vast majority of executive-level jobs you see on commercial sites are posted by contingency recruiters (paid only if someone they identify is hired). If you make yourself known to the employer directly (via employer Web site, networking, or direct mail) the employer owes no fee to a contingency recruiter, and you may have an edge over contingency recruiter candidates who will cost the employer about 33% of a year's salary as an employment fee.
Free job postings? Job postings are a primary source of revenue for most job sites. So, be a little wary of a job site which offers "free job postings" to all employers. We now know that even a "dot com" needs to make money, so where's the revenue coming from? It's coming either from the applicants who are charged for access to the jobs or from the employers/recruiters who pay for "premium placement" in search results. Either situation is not particularly good for job hunters.
Fake job postings? As in the traditional ("off-line") world, some advertised jobs don't actually exist. Perhaps, they have been filled but the job posting was left up. Or, the employer may have posted the job prematurely to see if there are any applicants available. Or, the recruiter may feel the need to make their applicant pool more robust in specific fields, Or, someone may have made a simple mistake. Don't be discouraged!
Searching through job postings puts you, the job seeker, in control of your job search. And it's the safest method of finding a job on a Web job site.
3. On-line Application
View this application as a resume submission because that's what it is. And, the most effective way to apply for a job is to customize your resume to that specific job, emphasizing the experiences in your background that map most closely to the job's requirements.
So, it is often more effective, although slower and less convenient, to complete a form for each job using text you have developed specifically for that opportunity or to submit a customized resume.
Some sites offer you the ability to store several different variations of your resume, presumably emphasizing different skills and experiences you have (see #4 below), and this can help mitigate the effect of trying to use one "generic" resume for all jobs.
Best are the sites that provide you with an ability to contact the recruiter or employer directly. When such information is provided, be sure that you use it! Follow up directly with the employer (send an e-mail, call, FAX your resume directly to the HR department or to the hiring manager, etc.), particularly when you seem to meet all of the job's requirements and are very interested in the position.
4. Resume Postings - BE VERY CAREFUL!!
Resume "confidentiality" or "anonymity" ? REQUIRED! Only use sites that provide you with a method for you to conceal your identity (blocking visibility to your name, address, and phone number, at a minimum). Do not post your resume (or complete a "profile") at a site which does not allow you to protect your contact information, no matter how promising the site seems to be.
Free resume access? Maybe! Avoid any site which allows free searching of the resume database unless you are provided a method of concealing your identity! This is a major privacy risk for everyone with a resume stored in that resume/applicant database! At the very least, someone, hopefully a potential employer, should have to pay a fee to see the resumes stored on the site.
Free resume posting? Usually, yes. Few sites successfully charge applicants for posting their resumes in the applicant database. Since charging employers for access to resumes is typically a major source of revenue, most sites don't put a barrier (collecting a fee, in this case) between the job seeker and the applicant/resume database.
Executive exception. Executive job sites are among the very few that do successful charge potential applicants for the privilege of posting a resume in their resume database. The reason -- because executive-level jobs are very seldom posted or advertised anywhere. You still may not see many jobs posted, even on the best executive sites, but you will hopefully be exposed to the retained executive recruiters who have the opportunities.
Posting options. The best sites offer you several options for your resume posting:
- Multiple resume versions. The ability to store more than one version of your resume so that you have "canned" responses ready for use, depending on the opportunity - a "management" version for the manager openings, an "individual contributor" version for those great non-manager jobs, a "medical" version for the opportunities in the healthcare and medical industries, etc. You can see how it might be very handy to have different versions of your resume readily available so that you can choose the one most appropriate for a specific opportunity.
- One-click applications. The ability to send your resume in response to a job opportunity with a single click of your mouse. However, your one-click resume may not be the best one for every opportunity, so use this service very sparingly.
- Edit/delete control. You must have the ability to edit and/or delete your resume from the resume/applicant database. As you refine and improve your resume, you need to be able to update your posted resume. And, after you find a job, you don't want that resume messing up your job security or your future.
- Confidentiality options. These options allow you to "market" yourself (have your resume included in the applicant database for employers to search) while protecting your privacy. They include blocking certain employers from viewing your resume (risky), blocking your contact information from view (better), and more. It's a trade-off between privacy and marketing yourself. We strongly recommend protecting your privacy as the best long-term strategy!
- Viewer statistics. The ability to see how many employers have viewed your resume and contacted you (or not contacted you). This information can help you see how "searchable" your resume is (see Keyword Resumes for more information on putting keywords in your resume); how effective it is in marketing your skills and experience; and the number of employers visiting that site who are interested in someone with your background and potential.
- Don't be too discouraged if you don't get many "hits." It may be the wrong job site for you. Or your may need to work on your resume.
- "Premium" status. The ability to pay a fee for higher placement in an employer's search results. This may be a waste of your money. Placing higher up in the search ranking won't result in a job offer if you are not qualified for the opportunity. And, it would seem that employers would be (rightfully) leery of search results that are skewed not by the relevance of the resume but by revenue for the job site. Sites offering this option are probably worth avoiding!
- Be very careful when posting your resume on any site! This can be the proverbial double-edged sword for the job seeker. If you are familiar with Job-Hunt, then you know we are very concerned with the collection and use of the highly personal and confidential information contained on a resume. (See Protecting Your Privacy and Cyber-Safe Resume for tips on doing an online job search while protecting your job, if you have one, and your identity.)
5. E-Mail Agents
Many sites offer an e-mail service to keep you informed about new jobs added to their jobs database. When an appropriate job appears in their database of jobs, this service will e-mail you a notice of the addition or the actual description. This can save you time and effort -- you don't have to keep visiting the site to see if they have jobs for you. It's usually a good idea to sign up for the service if you can do it without compromising your privacy.
Many sites offer you the ability to create several different agents so that you can try different combinations of search criteria, e.g. different key words, different locations, etc.
Check to see that there is a process for you to use when you want to end the service ("un-subscribe") so that you can you can stop the mail when you get your new job. Use a Web-Based e-mail service address (and then check it at least once a day